Refund Policy

1.Digital Product Refunds

We deal in licensed digital goods such as software, tools, and downloadable items. Due to the nature of digital products, we generally do not offer refunds once the product has been delivered and activated.

2. Eligible Refund Scenarios

Refunds may be considered in the following cases:

• You received the wrong product
• The license key does not work and we failed to resolve the issue within 3 business days
• You were charged more than once for the same item

3. Non-Refundable Situations

No refunds will be issued if:

• You changed your mind after purchase
• The product was downloaded and activated successfully
• You provided incorrect contact or system information
• You failed to read the product description properly

4. Refund Request Process

To request a refund, email us at mail@mdtechzone.com within 3 days of your purchase with the following details:

• Your name and email address
• Order ID and payment proof
• Clear reason for the refund request

5. Refund Timeline

If approved, refunds will be processed within 7 business days via the original payment method. It may take additional time to reflect on your account, depending on your bank/payment gateway.

6. Contact Us

For any queries related to refunds:

Md Nijamuddin
Email: mail@mdtechzone.com
Phone: 7602449157
Website: https://mdtechzone.com